What is often still missing from Microsoft Teams Room design and implementation…
…even when the room works well and its users are happy?
It’s how the room presents to remote participants.
During the pandemic, the basic need for meeting rooms to acquire full hybrid functionality - and quickly - overtook all other priorities. But now we have the time to do things properly, why do so many rooms give a poor account of themselves to remote participants?
The VC camera is therefore the VIP presence in the room. But, which VIP do we need to invite?
Perhaps it’s not so mission critical if most MTRs are used for in-house meetings. But, when important meetings once deemed essential to be face to face are now replaced by Teams or Zoom meetings, your organisation risks severe reputational damage if your rooms present badly, whether by camera choice, camera position, poor room configuration, incorrect surface finishes, poor lighting… The list goes on.
The move to hybrid exposed the missing dimension in hybrid space installations: room design and configuration, AV and environmental standards - and the sheer discipline of expressing room performance in hard, measurable metrics.
Good hybrid meeting and teaching space design is a process of reverse engineering. Start with the end in mind. In GJC (my consulting practice), we work with stakeholders and users to build a vision of what exceptional user experiences look like - but express these in hard, measurable metrics, from which (vendor agnostic) room specifications are evolved. We support end users, integrators and AV consultants, working seamlessly within existing working relationships.
Posted: 17th February 2023