UX for AV – 1-Day Masterclass
Transform AV spaces and systems with intuitive, frustration-free designs that users love.
Overview
Meeting rooms and AV-led spaces should just work — but too often they don’t.
Confusing touch panels, inconsistent interfaces and technology that frustrates instead of enabling are still common.
UX for AV is a practical, one-day masterclass that gives you the tools to improve your design process and deliver AV systems that truly work for the people who use them.
This is so much more than making interfaces look better — it’s about creating user-centred AV systems that reduce support calls, improve adoption and deliver better outcomes.
Next Session
Date: Thursday, 20 November 2025
Location: QEII Conference Centre, Westminster, London
Investment:
£1,250 per attendee (ex. VAT)
Early-bird discount: £875 – save £375 when you book early
Who Should Attend
Designed for anyone involved in AV systems:
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AV Consultants & Integrators
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Designers & Technicians
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Facilities & IT Managers
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End-Users responsible for technology-enabled spaces
Whether you manage meeting rooms, design learning spaces or support AV systems, you’ll leave with practical skills you can apply immediately.
What You’ll Learn
The course combines lectures, demos, case studies and hands-on exercises.
Course Modules
1. UX Fundamentals for AV
Core principles, user psychology and real-world examples of successful and problematic implementations.
2. Understanding Your Users
How to identify pain points through observation, interviews and journey mapping.
3. Designing Intuitive Controls
Best practices for touch panels and physical interfaces focusing on consistency, feedback and error prevention.
4. Practical Testing Methods
How to run quick and effective usability tests during planning, design and installation.
5. Implementing UX in Projects
Documenting requirements, collaborating with stakeholders and creating a UX checklist to measure success.
6. AVIXA’s new UX Design for AV standard
A full run-through and explanation of this forthcoming standard that Adam and Greg are task group members and writers of.
Your Instructors
Adam Banks – UX Specialist for AV Systems
With over 20 years in the AV and UX industries, Adam specialises in bridging the gap between complex AV technology and end-user needs.
He has transformed AV-equipped spaces for Fortune 500 companies and universities worldwide, founded multiple UX-focused companies and previously led the UX-in-AV team at Google.
Adam is also a lead writer on AVIXA’s forthcoming UXD4AV standard.
Greg Jeffreys – AV Design Strategist
Greg is a pioneer in AV system design with over 25 years of experience creating user-centred technology solutions.
His work has helped shape industry standards and strategy through his various leadership roles in AVIXA, including former Chair.
Why Attend
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Reduce user frustration and support tickets
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Improve project outcomes and adoption rates
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Integrate UX into every project with repeatable methods
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Measure and demonstrate user success
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Network with peers over food and drinks after the session
Reserve Your Place
Spaces are limited for this exclusive training session.
Book Your Seat Now
to secure your place and lock in the early-bird rate of £875.
Posted: 16th September 2025